I bought a pea coat for my husband. I was thinking of either duffle or pea coat but decided to go for the pea coat according to the staff's kind advice. It was a simple item but she explained about the length, width, collar etc. in detail until I full understood. I wasn't sure the size but I could eventually choose one, as the staff was within a stone's throw, talked to me in good timing, gave me some advice. The inside was shared between ladies' and men's items half and half, and I could look at clothes for myself. I think it's easy to go in for families and couples.
In general, their items are basic but with trendy touch that can be worn by even myself in early 30's with kids. It has many useful items you'll never get bored of. I always check them out every season.