I always come to this store to buy presents for my father. This time, I was recommended the item from the store associate who were helping other customer in the fitting room, and I wanted to buy it as soon as possible, but was told to wait a little bit, and I thought I cannot help it since she was dealing with other customer, but she kept me waiting for another 20 minutes or so, and she did not even ask for help to another store associates. However I waited, she would not serve me, so I started to line up for the cashier, and she said other people would help me but nobody served me, and the lady who showed the item first pretended like she did not see me and after awhile a male store associate helped me. I have an experience working in the sales company, and I understand that sometimes you cannot help keep custmers waiting. But she could have asked for help to another workers or could have apologize the wait for the customers. I was so uncomfortable since I went to buy presents.